High Line Rehab SMS Terms and Conditions
Effective Date: March, 20, 2025
1. Introduction
By opting into the SMS program provided by High Line Rehab, you agree to receive recurring text messages to the phone number you provided. These messages may include promotional offers, updates, and alerts related to our products and services. By participating, you agree to these Terms and Conditions, which comply with the Telephone Consumer Protection Act (TCPA) and the FCC’s 2024 guidelines.
2. Opt-In Consent
In accordance with the 2024 TCPA guidelines, your participation in our SMS service requires explicit one-to-one consent. This means that by opting in, you consent to receive messages from High Line Rehab only. Consent cannot be shared with other companies or third-party entities without your direct approval.
To join our SMS program, you may opt in through the following methods, in compliance with the 2024 CTIA Guidelines:
Verbal Consent: Offer verbal consent by clearly agreeing to SMS participation after being read a compliant SMS consent disclosure.
Do you John Doe consent to receiving SMS from High Line Rehab for updates, notifications, and alerts? Message frequency will vary, but will not exceed three messages per day unless there is a notification event. Message and data rates may apply. Reply HELP for help. Reply STOP to opt-out. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes at any time.
By opting in, you acknowledge that your consent to receive SMS messages is not a condition of any purchase. You may receive promotional or informational messages as specified at the time of opt-in.
3. Message Frequency
The number of messages you receive will vary based on your interaction with our services. Message and data rates may apply depending on your mobile carrier and plan.
4. Opt-Out Process
You can opt out of receiving SMS messages from High Line Rehab at any time by replying with the word “STOP” to any text message you receive from us. Once you opt out, you will not receive any further messages unless you choose to opt back in. For assistance, you can reply “HELP” for further instructions or contact our support team directly at Info@highlinerehab.com or 718-540-4740
5. Terms of Consent
By opting into this SMS program, you agree to receive SMS messages from High Line Rehab in compliance with the TCPA and the FCC’s 2024 guidelines. All messages will be logically and topically related to your interaction with our services and products.
Your consent is specific to High Line Rehab, and it does not extend to third-party businesses or affiliates unless explicitly stated at the time of opt-in, as mandated by the FCC’s one-to-one consent rule introduced in 2024.
6. Privacy Policy
We take your privacy seriously. By opting into our SMS services, you agree to our Privacy Policy Medical Library Privacy, which explains how we collect, use, and protect your personal information. Your phone number and interaction data will only be used for the purposes of delivering the SMS messages outlined in this agreement.
7. Message and Data Rates
Message and data rates may apply, depending on your mobile service provider and plan. High Line Rehab is not responsible for any fees charged by your carrier for receiving or sending messages related to our service.
8. Record-Keeping and Compliance
We maintain detailed records of when and how you provided consent to receive SMS messages. This includes storing opt-in and opt-out dates and timestamps. These records are maintained in compliance with TCPA regulations and may be used to demonstrate proof of consent if required.
9. Changes to Terms and Conditions
High Line Rehab reserves the right to modify or change these Terms and Conditions at any time. Any significant updates will be communicated via SMS or through our website. By continuing to use our SMS services after any changes, you agree to the revised Terms and Conditions.
10. Disclaimers and Liability Limitations
High Line Rehab is not responsible for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission from your mobile carrier and network provider. We cannot guarantee that SMS services will always be available in all areas.
11. Contact Information
If you have any questions or concerns regarding these Terms and Conditions or the SMS service, please contact us at:
Email: Info@highlinerehab.com
Phone: 718-540-4740
Address: 34-57 82nd ST, Jackson Heights, NY, 11372
Links:
Terms and Conditions: SMS Terms and Conditions
Privacy Policy: Medical Library Privacy
Key 2024 Compliance Elements:
- One-to-One Consent: Reflects the 2024 FCC regulation that requires explicit consent for messages from a single seller, preventing bundled consents for multiple parties.
- Clear Disclosures: The template clearly outlines message frequency, data rates, opt-out mechanisms, and consent specifics as required by the TCPA.
- Opt-Out Mechanisms: Clear opt-out instructions are provided, with immediate processing of opt-out requests, as required under current guidelines.
This updated Terms and Conditions template complies with the 2024 TCPA and FCC guidelines, ensuring that your SMS marketing practices are transparent, compliant, and user-friendly.
Ver. 3.0 – 12/12/24
