After receiving your prescription and patient information, The patient will be contacted to schedule in less than 24 hours. We will schedule all new patients with an appointment within 24-48 hours, unless the patient requests otherwise. We believe the sooner they can get into therapy the quicker we can get them feeling better.
For those patients we can’t get in touch with… Daily attempts for one week will be made to contact the patient for scheduling. If after one week of calling or if the patient does not comply with the script, High Line Physical Therapy will notify you by fax and/or email that your patient has not scheduled.